Onboarding/New Starter Guide: Difference between revisions

Latest revision as of 12:34, 17 August 2026

Starting a new role comes with a lot to take in. This guide highlights the most important things to know during your first days and weeks and helps you find your way around the organization.

Before your first day

Before you start, your manager and the relevant teams will prepare the essentials you need to get started, including your equipment, accounts, and access. Your onboarding buddy will also get in touch with you.
You can expect:

Your equipment and essential accounts to be prepared.
Information about your first day and where to go.
An introduction to your team and current work.
A welcome from your onboarding buddy.

Your first day

Your first day is about getting settled and meeting the people you will be working with.

Meet your manager and team.
Make sure you can access the tools and information you need.
Learn what your team does and what it is currently working on.
Set up your profile and notification preferences.
Meet your onboarding buddy and agree how you will stay in touch.

Your first week

By the end of your first week, you should have a basic understanding of what your team does, how work is planned, how to ask for help, and where important documentation lives. You are not expected to know every system or process yet.

Explore further

Employee Handbook: Practical guidance about working here, from workplace standards and employee support to development and career transitions.
Company Culture: Learn about the organization's values, ways of working, and workplace culture.
Resources: Find tools, templates, learning materials, and other useful resources.
Terminology: Look up acronyms and terms you may encounter.

Your onboarding in HR

HR maintains the onboarding process and working checklist used to coordinate new starters.

Employee Onboarding Process
Employee Onboarding Checklist

@@ Line 1: / Line 1: @@
-This guide helps new colleagues get productive during their first days at Company. It is designed for the employee, their manager, and their onboarding buddy.
+Starting a new role comes with a lot to take in. This guide highlights the most important things to know during your first days and weeks and helps you find your way around the organization.
-== Before day one ==
+== Before your first day ==
-Managers should confirm that equipment, accounts, calendar invites, and access requests are ready before the start date. The onboarding buddy should send a short welcome message and arrange an informal introduction during the first week.
+Before you start, your manager and the relevant teams will prepare the essentials you need to get started, including your equipment, accounts, and access. Your onboarding buddy will also get in touch with you. <br>You can expect:
+*Your equipment and essential accounts to be prepared.
+*Information about your first day and where to go.
+*An introduction to your team and current work.
+*A welcome from your onboarding buddy.
-{| class="wikitable"
+== Your first day==
-! Task !! Owner !! Target date
+Your first day is about getting settled and meeting the people you will be working with.
-|-
+# Meet your manager and team.
-| Confirm laptop and peripherals || Manager || Five business days before start
+# Make sure you can access the tools and information you need.
-|-
+# Learn what your team does and what it is currently working on.
-| Create identity and email account || People operations || Three business days before start
+# Set up your profile and notification preferences.
-|-
+# Meet your onboarding buddy and agree how you will stay in touch.
-| Add new starter to team channels || Manager || One business day before start
-|-
-| Schedule buddy introduction || Buddy || First day
-|}
-== First day checklist ==
+== Your first week ==
+By the end of your first week, you should have a basic understanding of what your team does, how work is planned, how to ask for help, and where important documentation lives. You are not expected to know every system or process yet.
-# Join the welcome call with your manager.
+== Explore further ==
-# Confirm that you can sign in to email, chat, calendar, and the knowledge base.
+* '''[[Resources/Employee Handbook|Employee Handbook]]''': Practical guidance about working here, from workplace standards and employee support to development and career transitions.
-# Read the team overview and current quarterly goals.
+* '''[[Company Culture|Company Culture]]''': Learn about the organization's values, ways of working, and workplace culture.
-# Set up your profile photo, working hours, and notification preferences.
+* '''[[Resources|Resources]]''': Find tools, templates, learning materials, and other useful resources.
-# Ask your buddy how the team usually communicates urgent and non-urgent topics.
+* '''[[Terminology|Terminology]]''': Look up acronyms and terms you may encounter.
-== First week outcomes ==
+=== Your onboarding in HR ===
+HR maintains the onboarding process and working checklist used to coordinate new starters.
-By the end of the first week, you should know what your team owns, how work is planned, how to ask for help, and where important documentation lives. You are not expected to know every system or process yet.
+* '''[[wiki-hr:Process:Onboarding|Employee Onboarding Process]]'''
+* '''[[wiki-hr:Controlled_Document:EmployeeOnboardingChecklist|Employee Onboarding Checklist]]'''
-== Useful links ==
-* [[Working at Company/Acronyms|Acronyms]]
-* [[Working at Company/Internal Services|Internal services]]
-* [[Working at Company/Access Request Process|Access request process]]
-* [[Working at Company/Team Communication Channels|Team communication channels]]
-[[Category:Working at Company]]