Purpose

A structured onboarding helps new employees to become productive quickly and to identify with the organization. The aim of this work instruction is to ensure that every new employee has a complete and consistent start.

Prerequisites

TypeRequirement
InformationSigned employment contract and confirmed start date
AccessAccess to the HR system
ToolsOnboarding checklist, HR system, ticket system

Safety and Warnings

  • Store personal data only in the HR system and restrict access to authorized persons

Work instruction

Responsible Step Procedure Needed tools
Head of HR Prepare personnel file Create the personnel file in the HR system and collect required documents HR system
Head of HR Inform stakeholders Inform the line manager and IT about the start date, role, and onboarding checklist Email, Ticket system
IT Manager Prepare workplace and access Prepare equipment and user account according to the work instruction "Creating a user account" Ticket system
Line manager Welcome new employee Welcome the employee on the first day, introduce the team, show the workplace, and explain the first-week plan Onboarding checklist
Head of HR Introduce policies and organization Explain the organization, policies, and the management system; hand over policies for acknowledgment Onboarding checklist, Intranet
Line manager Plan training and goals Agree on an induction and training plan and initial goals for the probation period Training plan
Line manager Review after 30 days Hold a feedback meeting, document the results, and send them to HR Onboarding checklist

Expected Result

The new employee has all required equipment and access, has been introduced to team and organization, has acknowledged the policies, and has a training plan and goals. The onboarding checklist is complete and filed in the personnel file.