Responsibilities
- Ensure processes comply with standards (e.g., ISO 9001)
- Keep procedures, manuals, and records up to date
Authorities
- Access all relevant processes and data
- Require corrective actions across departments
- Escalate quality risks or major issues independently
Competencies
- Knowledge of quality standards (ISO 9001, ISO 14001, ISO 27001)
- Understanding of process management and risk-based thinking
- Experience with audit methods and tools
