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This chapter ensures that the organization addresses nonconformities and continually improves the ISMS. It contains two sub-clauses:
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===== 10.1 Nonconformity and corrective action =====
===== 10.1 Nonconformity and corrective action =====

Latest revision as of 14:30, 22 June 2026

About this chapterThis chapter ensures that the organization addresses nonconformities and continually improves the ISMS. It contains two sub-clauses.
10.1 Nonconformity and corrective action

The organization must:

  • React to nonconformities and control their consequences.
  • Investigate the causes.
  • Implement corrective actions to prevent recurrence. (In practice: use root cause analysis and track corrective actions.)
10.2 Continual improvement

The organization must continually improve the suitability, adequacy, and effectiveness of the ISMS.