Template:PT Guideline: Difference between revisions

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==Purpose==
== 🎯 Purpose ==
Why is this guideline necessary? Who benefits from it?
Why does this guideline exist, and who benefits from it? Guidelines help employees to make decisions in line with the company values.
 
''Example: This guideline defines how we handle customer data in everyday work – so that everyone stays on the safe side legally and customers can rely on us.''


Policies are designed to help employees make decisions in line with company values.
== 👥 Scope ==
Make it unmistakable who has to follow this guideline.


==Provisions==
*'''Applies to:''' e.g. all employees with customer contact
Describe in sub-sections what rules are established by this policy. Consider your audience and make sure your statements are concise and clear. Rules of conduct are important so that everyone knows their rights and obligations.
*'''Does not apply to:''' e.g. external service providers – they are covered by their contract
*'''Applies from:''' mm/dd/yyyy


Policies should be supported by procedures set out in various documents, such as work instructions.
== 📜 Provisions ==
Describe in the sub-sections which rules this guideline establishes. Keep your statements short and unambiguous and write for the people who have to apply them every day. Rules of conduct only work if everybody knows their rights and obligations.


A policy is only effective if it clearly defines what the consequences of non-compliance with individual rules are.
Support this guideline with procedures that are described in separate documents, such as work instructions or checklists.
===Rule 1===
 
Explain, with concrete examples, what the rule specifies and how it is intended to be implemented.  
=== Rule 1 ===
Explain what the rule requires and how it is applied – with a concrete example from everyday work.
 
*'''Always:''' what is mandatory?
*'''Never:''' what is prohibited?
*'''In case of doubt:''' who decides?


=== Rule 2 ===
=== Rule 2 ===
Explain, with concrete examples, what the rule specifies and how it is intended to be implemented.
Explain what the rule requires and how it is applied – with a concrete example from everyday work.


==Roles and responsibilities==
*'''Always:''' what is mandatory?
Please list all roles related to this guideline and link to any supporting documents, such as procedure, work instructions or checklists.
*'''Never:''' what is prohibited?
*'''In case of doubt:''' who decides?
 
{{Textbox|boxtype=warning|header=If rules are not followed|text=A guideline is only effective if the consequences of non-compliance are clear. Describe here what happens if the rules are breached and whom to inform.|icon=yes}}
 
== 👤 Roles and responsibilities ==
List all roles related to this guideline and link to the supporting documents, such as procedures, work instructions or checklists.
{| class="wikitable" style="width:100%;"
{| class="wikitable" style="width:100%;"
!'''Role'''
!'''Role'''
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|Position title
|Position title
|Person currently responsible
|Person currently responsible
|Description of the responsibility
|What does this role decide, check or approve?
|
|Link to the document
|-
|-
|...
|...
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==Definitions==
== 📖 Definitions ==
Define terms that are potentially ambiguous, technical or specialized.
Define terms that are ambiguous, technical or specific to your organization.
 
*'''Term 1:''' definition
*'''Term 2:''' definition
 
== 🔗 Related documents ==
Guidelines, work instructions or forms that belong to this document.


*'''Term 1:''' Definition
*Document 1 – ''how is it related?''
*'''Term 2:''' Definition
*Document 2 – ''how is it related?''

Latest revision as of 04:57, 3 November 2026

Owner / assigned to: role or (user-)name
Scope: business units affected
Approved by: (user-)name
Status: in progress / active / obsolete
Valid from - to: mm/dd/yyyy - mm/dd/yyyy
Next review: mm/dd/yyyy

🎯 Purpose

Why does this guideline exist, and who benefits from it? Guidelines help employees to make decisions in line with the company values.

Example: This guideline defines how we handle customer data in everyday work – so that everyone stays on the safe side legally and customers can rely on us.

👥 Scope

Make it unmistakable who has to follow this guideline.

  • Applies to: e.g. all employees with customer contact
  • Does not apply to: e.g. external service providers – they are covered by their contract
  • Applies from: mm/dd/yyyy

📜 Provisions

Describe in the sub-sections which rules this guideline establishes. Keep your statements short and unambiguous and write for the people who have to apply them every day. Rules of conduct only work if everybody knows their rights and obligations.

Support this guideline with procedures that are described in separate documents, such as work instructions or checklists.

Rule 1

Explain what the rule requires and how it is applied – with a concrete example from everyday work.

  • Always: what is mandatory?
  • Never: what is prohibited?
  • In case of doubt: who decides?

Rule 2

Explain what the rule requires and how it is applied – with a concrete example from everyday work.

  • Always: what is mandatory?
  • Never: what is prohibited?
  • In case of doubt: who decides?
If rules are not followedA guideline is only effective if the consequences of non-compliance are clear. Describe here what happens if the rules are breached and whom to inform.

👤 Roles and responsibilities

List all roles related to this guideline and link to the supporting documents, such as procedures, work instructions or checklists.

Role Currently assigned Responsibility Supporting documents
Position title Person currently responsible What does this role decide, check or approve? Link to the document
...
...

📖 Definitions

Define terms that are ambiguous, technical or specific to your organization.

  • Term 1: definition
  • Term 2: definition

Guidelines, work instructions or forms that belong to this document.

  • Document 1 – how is it related?
  • Document 2 – how is it related?