Wiki basics

The BlueSpice Galaxy provides a structured environment for creating, sharing, and maintaining knowledge across your organization. To help users find and work with information effectively, the Galaxy organizes knowledge on different levels: wikis, namespaces, and pages. Understanding how these elements work together helps you navigate the Galaxy and use its content effectively.

The Galaxy and its wikis

A Galaxy can contain multiple wikis that serve different purposes. Each wiki represents a separate knowledge space with its own content, structure, and users. When you log in, you start in the Main wiki. It is the central entry point to the Galaxy and typically contains information that is relevant across the organization. From there, you can access other central wikis, such as the Shared resources wiki, as well as Subwikis dedicated to specific topics, teams, projects, or business functions. Subwikis can be used for many different purposes. For example, an organization might use separate wikis for project documentation, team collaboration, process management, quality management, or an internal helpdesk. Depending on your permissions, you may have access to different areas and functions within a wiki.

Wikis as knowledge spaces

A wiki is a collaborative knowledge space where information can be created, shared, and improved over time. Unlike a traditional document repository, a wiki does not treat information as isolated documents. Instead, knowledge is organized in connected pages that can be continuously updated and refined. This makes a wiki especially useful for information that changes over time. Processes evolve, projects develop, and organizations gain new experience. A wiki supports this ongoing process by allowing users to contribute, improve, and maintain knowledge together.

Organizing information within a wiki

Each wiki contains different areas for organizing information. These areas are called namespaces. Namespaces help separate different types of content and provide a consistent structure for working with information. In the BlueSpice Galaxy, namespaces are predefined to provide a reliable structure across wikis. Most users primarily work with pages in the Main namespace, where general wiki content is stored. Other namespaces can be used for specific purposes, such as Controlled Document for information that requires approval processes or Minutes for meeting documentation. The available namespaces and the processes connected to them depend on the setup of each wiki. Their purpose is to make information easier to organize, find, and maintain.

Pages as building blocks of knowledge

Pages are the basic building blocks of a wiki. They contain the information that users create, read, edit, and maintain. Pages are not isolated documents. They can be connected through links, allowing related information to form a network of knowledge. This makes it easier to discover additional context and navigate between related topics. Over time, pages can grow and change as people contribute new information, correct outdated content, and improve existing knowledge.

Knowledge grows through collaboration and maintenance

A wiki becomes valuable when the information it contains remains reliable and useful. Collaboration, version history, and quality processes help ensure that knowledge can be improved and maintained over time. Depending on your role and permissions, you may contribute to knowledge in different ways: by creating new pages, editing existing content, reviewing changes, or maintaining information in specific areas. By combining collaboration with structured organization, the BlueSpice Galaxy helps organizations build a reliable knowledge environment that grows with their needs.